IT Retail Support Specialist (POS) – K/M

For our client we are looking for a candidate for the position of: IT Retail Support Specialist (POS) – K/M.

Key Responsibilities:

• Provide IT support for stores and retail systems
• Support and maintain POS/ePOS environments
• Configure and deploy store hardware (payment terminals, scanners, printers, laptops, tablets, etc.)
• Troubleshoot technical issues and coordinate resolutions with internal teams and vendors
• Support software updates, upgrades, and system rollouts
• Participate in retail IT projects and new store implementations
• Manage store user profiles and system access
• Deliver remote and occasional on-site support
• Train store employees on IT systems and tools

What We're Looking For:

• 3-5 years of experience in IT Support, Retail IT, POS Support, or a similar role
• Experience supporting retail stores, POS systems, or store infrastructure
• Strong troubleshooting and problem-solving skills
• Knowledge of POS/ePOS systems, hardware deployment, and end-user support
• Experience with system upgrades, migrations, or IT rollouts
• Customer-focused approach and strong communication skills
• Fluent Polish and English
• Availability for occasional business travel

Nice to Have:

• Experience with CEGID, POS LUCAS, Retilia, WinSHOP, Buetema Inventory, SAP, Oracle, or similar retail solutions
• Previous experience in an international retail environment
• Experience supporting multi-site or multi-country operations

What We Offer:

• Permanent employment contract
• Hybrid work model (2 days per week in the office)
• Opportunity to work in an international retail environment
• Participation in IT infrastructure and retail technology projects across multiple European markets

The offer applies to permanent work.

Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.