Senior Microsoft Dynamics 365 Functional Consultant (M/K)

Location: Hybrid work model - 2 days per week from the client’s office (Wroclaw, Poznan, Cracow, Opole, Lublin, Gdansk, Warsaw, Katowice)
Availability: ASAP / within 1 month 
The offer applies to permanent work

For our client we are looking for candidates for the position of a Senior Microsoft Dynamics 365 Functional Consultant.

Job Tasks:

• Lead requirements gathering through workshops, interviews, and SME/Product Owner sessions to define business and functional needs

• Translate customer goals into future-proof solution designs in collaboration with Architects and Engineers

• Co-create and present AI-augmented platform concepts that inspire business stakeholders and unlock new capabilities

• Guide Product Owners in backlog structuring, writing Epics, Features, and User Stories (BDD where applicable)

• Advise on the right balance between configuration, customization, and AI-driven automation

• Act as a trusted advisor ensuring solutions align with the client's long-term organizational strategy 

Requirements:

• Hands-on knowledge of Dynamics 365 (Contact Center/ Sales/ Service) and Power Platform – including out-of-the-box capabilities, limitations, and licensing

• Familiar with Copilot Studio and AI Builder as tools to enhance business processes and customer experiences

• Skilled in translating business requirements into process designs and data models following Microsoft best practices

• Experienced in Agile delivery – sprint planning, backlog management, and writing well-structured User Stories 

• Able to engage and influence stakeholders at all levels, from operational teams to C-suite

• Strong client-facing skills – building lasting relationships, facilitating workshops, and navigating complex organizational dynamics 

• Analytical and adaptable, with an eye for identifying business transformation opportunities beyond the immediate scope 

• Microsoft certifications related to Dynamics 365 (e.g., MB-210, MB-230)

Offer:

• 60-75% tax-deductible copyright costs for software developers

• Medical care

• Life insurance

• MultiSport

• Development & Training: Individual training budget for each employee, including technical training, soft skills training, language courses (English and German), as well as internal and external learning opportunities

Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.