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TERMS AND CONDITIONS FOR ELECTRONICALLY SUPPLIED SERVICES FOR MANPOWERGROUP WEBSITES VALID FROM 2.08.2026

  

1. INFORMATION ABOUT THE WEBSITE AND TERMS OF USE

1.1 These Terms of Use set forth the rules governing the free use by individual Users of the websites named “manpower.pl” and “experis.pl.”

1.2 The owner of the manpower.pl and experis.pl websites, authorized to manage their resources, is ManpowerGroup Sp. z o.o., with its registered office in Warsaw at ul. Prosta 68.

  

2. DEFINITIONS

2.1 Job Application Form – an interactive form available on the Website at www.manpower.pl/szukaj-pracy and https://www.experis.pl/pl/oferty-pracy-it that allows the User to apply for Job Postings and be added to the Candidate Database maintained by the Service Provider, as well as the interactive form available on the Website atwww.manpower.pl/ , after clicking the “Log In” tab, and then “Register,” which allows the User to create a Candidate Account.

2.2 Candidate Database—a service provided by the Service Provider consisting of the creation of a database of job candidates who have expressed a desire to participate in future recruitment processes, in order to present them with job offers matching their qualifications in the future.

2.3 Job Offers – an offer of employment (including those based on civil law contracts) for a position within the Service Provider’s own organization or within the Client’s organization, for which the Service Provider is seeking an employee.

2.4 Client—an entity for which the Service Provider Companies (one or more) provide recruitment services.

2.5 Terms of Service – Terms of Service for the Electronic Provision of Services on ManpowerGroup’s Websites.

2.6 Application Documents – a resume, cover letter, and other documents that the User submits to the Service Provider in connection with responding to a job posting presented on the Website/Experis Website or by expressing a desire to have their personal data included in the Service Provider’s database of job candidates (Candidate Database).

2.7 Website – the website operated by the Service Provider at www.manpower.pl.

2.8 Experis Website – the website operated by the Service Provider at www.experis.pl.

2.9 Service Provider – The companies comprising the ManpowerGroup Capital Group, namely ManpowerGroup Sp. z o.o., MP Transactions Sp. z o.o., MP Services Sp. z o.o., ManpowerGroup Solutions Sp. z o.o., MP Actions Sp. z o.o., with its registered office at ul. Prosta 68 in Warsaw, and MP Management Sp. z o.o., with its registered office at ul. Kopcińskiego 79; 90-033 in Łódź

2.10 User – a job candidate who visits the Website/Experis Website or uses one or more of the services or features described in the Terms of Use.

2.11 Candidate Account – a service available to Users following registration on the Website, enabling the User to access their recruitment history or the data provided during registration, with the ability to modify such data in accordance with these Terms and Conditions. A User with a Candidate Account will be able to log in to their Account in the App using the same login credentials once the App Service Provider makes the App available to Users. A User with an Account in the App on the Website will be able to log in to their Candidate Account using the same login credentials. Once the Application Service Provider makes the Application available to Users, the Account in the Application will be subject to the Application’s Terms of Service, and the scope of functionality of the Candidate Account on the Website may differ from that of the Account in the Application. Deleting an Account in the Application is equivalent to deleting a Candidate Account on the Website, and vice versa.

2.12 App—a mobile application that the Service Provider may make available to Users under the name “MY MANPOWER,” designed to be installed on a mobile device running the Android or iOS operating system, through which the Service Provider will provide Users with access to the App and all its features described in the App Terms of Service. The Service Provider does not guarantee that the App will be made available or the date on which it will be made available.

2.13 App Account—an individual account created upon registration in the App in accordance with the provisions of the Terms and Conditions and the App Terms and Conditions, maintained in the Service Provider’s system, and enabling the use of the features available in the App. The scope of the App Account’s features is described in the App Terms and Conditions. Creating an App Account will be possible once the Service Provider makes the App available to Users.

2.14 App Terms of Service—the terms of service setting forth the general conditions for using the App.

2.15 Services – the services specified in Section 3.3 of the Terms of Service.

2.16 Consumer—a natural person who enters into a legal transaction with the Service Provider that is not directly related to their business or professional activity.

2.17 Consumer—Entrepreneur—a natural person as defined in Article 7aa of the Act of May 30, 2014, on Consumer Rights, who uses the Website when such use is not of a professional nature for that person, arising in particular from the subject of their business activity, as made available pursuant to the provisions on the Central Register and Information on Economic Activity.



3. GENERAL TERMS OF USE OF THE WEBSITE

3.1 The Website/Experis Website is intended for the presentation of job openings, the search for individuals interested in employment (including under a civil law contract), and enables Users to submit application documents.

3.2 These Terms of Service define the type and scope of services provided electronically on the Website/Experis Website, as well as the conditions for entering into and terminating agreements and the rules governing Users’ use of the Website/Experis Website.

3.3 The Service Provider provides the following services electronically through the Website/Experis Website:

a) presenting Job Postings;

b) enabling the User to apply for Job Postings;

c) enabling Users to join the Candidate Database maintained by the Service Provider;

d) creating a Candidate Account (applies only to the Website).

3.4 Use of the Website/Experis Website is possible provided that the IT system used by the User meets the following minimum technical requirements:

a) a device connected to the Internet with an up-to-date, full version of a web browser that supports HTML5 and the PDF format;

b) cookies and JavaScript enabled in the web browser;

c) access to email.

3.5 The recommended screen resolution for viewing the Website is at least 1280 x 720 pixels.

3.6 The User is obligated to use the Website/Experis Website in accordance with the law and good morals, respecting personal rights and intellectual property rights—in particular copyrights—held by the Service Provider or third parties.

3.7 The User is authorized to use the Website/Experis Website solely for personal use. This means, in particular, that with regard to data and any other materials contained in the resources of the Website/Experis Website—whether protected by copyright or not—it is not permitted to use such materials for the purpose of conducting commercial activities by the User.

3.8 The Service Provider declares that the materials and information published on the Website/Experis Website are created and edited with due care.

3.9 The User is prohibited from taking any actions that would interfere with the proper functioning of the Website/Experis Website. In particular, any interference with the content posted on the pages of the Website/Experis Website, including job postings, is prohibited.

3.10 The User is prohibited from providing unlawful content through the Website/Experis Website.

3.11 Before beginning to use the features of the Website/Experis Website, the User should review the Website’s/Experis Website’s Privacy Policy.

3.12 In the course of performing and providing services through the Website and/or the Application, both expert knowledge and artificial intelligence (AI) technologies and components will be utilized. AI components are essential for the effective provision of services and may include, in particular:
(a) generating recruitment questions based on a job description and conducting preliminary interviews via a chatbot;
(b) transcribing conversations held during recruitment meetings in Microsoft Teams (real-time recording of spoken content, with timestamps and speaker attribution);
(c) summarizing transcripts of conversations held during recruitment meetings in Microsoft Teams using proprietary AI tools and components,

(d) automatic summaries and analyses of the content of recruitment interviews (including those based on transcripts from Microsoft Teams) using Microsoft Azure OpenAI, for the purpose of assessing a candidate’s fit and streamlining the recruitment process;
(e) creating, using Microsoft Azure OpenAI, content to support the presentation of a candidate to the Client (e.g., concise summaries of competencies or emails/messages in the form of push emails”), even in cases where the candidate is not applying for a specific position, provided that their profile matches the Client’s recruitment needs;

f) generating summaries of resumes (CVs) submitted by the User using Aicha (this feature processes the information contained in the resume to generate a concise, structured summary to support recruitment processes), including in anonymized form,

g) . supporting editorial and communication processes, including the preparation of drafts of messages, documents, and other content, as well as their editing, proofreading, paraphrasing, summarizing, and optimization in terms of language, style, and substance, whereby content generated or modified using AI is subject to verification and final approval by a human in each instance.

These features constitute an essential element of the services and functionality of the Website and/or the Application, enabling the fulfillment of contractual obligations toward the User, ensuring efficiency and speed of operation, and maximizing the ability to match candidates with appropriate job offers. The Service Provider ensures that the use of AI tools complies with applicable laws, including, in particular, regulations concerning the protection of personal data, labor law, consumer law, and European Union regulations regarding artificial intelligence systems, to the extent that they apply. AI tools are not used to make automated decisions regarding the User that produce legal effects on the User or otherwise significantly affect the User, unless the User has been explicitly informed of this and has given the consent required by law. By using the Application, the User consents to ’s use of AI technology for the purposes specified above and described in detail in the Privacy Policy.

3.13. The Service Provider reserves the right to modify, for valid reasons, the manner in which the Services are provided, in accordance with the scope and terms resulting from its authorizations, as well as in accordance with its technical capabilities, without compromising the quality of the Services and without affecting the scope of the parties’ rights and obligations. A valid reason for making a change to the manner in which the Services are provided is:

3.12.1 a change, expansion, or improvement in the manner in which a given Service is provided,

3.12.2 an enhancement of functionality to improve the quality of a given Service’s provision,

3.12.3 adapting the manner in which a given Service is provided to changes in the Service Provider’s technical environment (i.e., the hardware, applications, or software used by the Service Provider).



4. PRESENTATION OF JOB POSTINGS

4.1 The Service Provider enables Users to view current job postings published on the Website/Experis Website.

4.2 The Service Provider is not liable for the content of Job Postings, in particular for the accuracy of the salary ranges, employee benefits packages, and other information provided by Clients in the Job Postings.

4.3 To view Job Postings, the User is not required to create a Candidate Account or submit Application Documents to the Candidate Database.



5. APPLYING FOR JOB POSTINGS ON THE WEBSITE AND THE EXPERIS WEBSITE

5.1 To begin the recruitment process for a published job posting, the User should click the “Apply” icon located below each job posting. The User should then:

5.1.1 fill out the Recruitment Form and upload current Application Documents,

5.1.2 if required by the system, confirm their email address;

5.1.3 submit a statement confirming that they have read the Terms of Service and accept the provisions contained therein by checking the box that reads “I have read the provisions of the Terms of Service and the Privacy Policy of the Website/Experis Website and accept their content”;

5.1.4 Click the checkbox that reads “I confirm my desire to have my data added to the Candidate Database for the purpose of participating in future recruitment processes.”

5.1.5 submit a statement confirming consent to provide special category data, if the User chooses to do so, with the following text: “I declare that I am aware that providing and attaching special categories of data, including health-related information, is not required, and that any such data I submit is provided voluntarily; by submitting it, I expressly consent to its processing by the Service Provider for the purposes specified in the Terms of Service and Privacy Policy.”;

5.1.6 Click the “Apply” dialog box.

The rules governing the operation of the Candidate Database are set forth in Section 6 of the Terms of Service.

5.2 Before proceeding to fill out the Recruitment Form, the User is required to carefully review the content of these Terms and Conditions and submit a statement confirming that they have read the content and accept the provisions contained therein by checking the checkbox that reads “I have read the provisions of the Terms and Conditions and accept their content.” In addition, the User should familiarize themselves with the information obligations set forth in the provisions of the GDPR, in particular the Privacy Policy of the Website/Experis Website, as well as any other communications provided by the Service Provider.

A User who intends to apply solely for a specific (designated) position is not required to create a Candidate Account on the Website. Any User intending to participate in the recruitment process using the Website/Experis Website must agree to be included in the Candidate Database and must also review and accept the provisions of the Terms of Use.

  

6. CANDIDATE DATABASE

6.1 Part of the recruitment service provided by the Service Provider to the User involves adding the User and their Application Documents to the Candidate Database maintained by the Service Provider in order to enable the User to participate in future recruitment processes conducted by the Service Provider. Future recruitment processes include both procedures conducted in connection with Job Postings published on the Website/Experis Website, as well as procedures in which the Service Provider presents job candidate profiles to the Client, either independently of or in lieu of publishing a Job Posting on the Website/Experis Website, using only the information (candidate profiles) held in the Candidate Database.

6.2 The User submits their data to the Candidate Database in connection with applying for a published Job Posting—as specified in Section 5 of the Terms of Service—or at any time and independently of ongoing recruitment processes, by creating a Candidate Account on the Website.

6.3 Adding data to the Candidate Database is free of charge and voluntary.

6.4 The Service Provider may send surveys to Users—whose data is included in the Candidate Database—at the email addresses listed in the Candidate Database; these surveys pertain specifically to evaluating their experience working with the Service Provider.

6.5 The Service Provider may send communications related to recruitment processes to Users at the email address and phone number provided in the Candidate Database, whose data is included in the Candidate Database.

6.6 The agreement for the Service Provider to provide the Candidate Database service is concluded under the terms set forth in the Terms of Service, for an indefinite period, upon submission of a statement of acceptance of the Terms of Service.

6.7 The User may delete their data from the Candidate Database at any time and without providing a reason. Deletion from the Candidate Database results in the termination of the agreement for the provision of this service. If data is removed from the Candidate Database, it may continue to be processed for the purpose of handling complaints and addressing any potential claims. This data will be retained until the statute of limitations for such claims expires.

6.8 To have data deleted from the Candidate Database, you must send a request for data deletion to the Service Provider at via the Request Form or in writing to the mailing address of the Service Provider’s registered office.


7. CANDIDATE ACCOUNT

7.1 To enable the User to access their recruitment history, view the data provided during registration, and modify such data, the User may create a Candidate Account on the Website.

7.2 Before creating an individual Candidate Account on the Website, the User should carefully review the contents of these Terms and Conditions.

7.3 To create a Candidate Account on the Website, the User should:

7.3.1 fill out the relevant fields of the Recruitment Form, including providing their email address;

7.3.2 confirm their email address,

7.3.3 submit a statement confirming that they have read the Terms of Service and accept the provisions contained therein by checking the box that reads: “I have read the provisions of the Terms of Service and the Privacy Policy and accept their content”;

7.3.4. submit a statement confirming consent to provide special categories of data, if the User chooses to do so, with the following text: “I declare that I am aware that adding and attaching special categories of data, including health-related data, is not required, and that any such data I submit is provided voluntarily, and its inclusion means that I expressly consent to its processing by the Service Provider for the purposes specified in the Terms of Service and the Privacy Policy of the Website/Experis Service.”;

7.3.5 click the “Attach” dialog box or its equivalent

7.4 The agreement for the Service Provider to provide the individual Candidate Account service is concluded under the terms set forth in the Terms of Service, for an indefinite period, upon submission of a statement of acceptance of the Terms of Service.

7.5 The User is required to provide true and accurate information in the Recruitment Form at .

7.6 After creating an individual Candidate Account on the Website, the User may log in to the Candidate Account by entering the email address and password provided during registration. If the User forgets their password, they may use the password reminder feature by entering the email address provided during Candidate Account registration.

7.7 The Candidate Account may offer additional services to the User, such as, in particular, a list of submitted applications, the ability to edit Application Documents, and the ability to modify and supplement personal data and information regarding the desired employment.

7.8 Creating a Candidate Account on the Website is voluntary and free of charge.

7.9 Creating a Candidate Account is equivalent to adding the User to the Candidate Database and, once the Application is made available by the Service Provider, creating an Account in the Application in accordance with the Application Terms of Service. The operation of the Candidate Database is described in Section 6.

7.10 The User may delete their Candidate Account on the Website at any time and without providing a reason. The deletion of a Candidate Account results in the termination of the agreement for the provision of the service of making an individual Candidate Account available to the User on the Website.

7.11 To delete an individual Candidate Account on the Website, the User must use the dedicated option on the Website or send a request to the Service Provider to delete the Candidate Account via the Support Form or in writing to the mailing address of the Service Provider’s registered office. In the event of the deletion of a Candidate Account, the data may continue to be processed for the purpose of handling complaints and addressing any potential claims. This data will be retained until the expiration of the statute of limitations for such claims.

7.12 Deleting a Candidate Account on the Website is equivalent to deleting the Account in the App, and vice versa.


8. ACCESS TO AND UPDATES OF SERVICES

8.1 To the extent that the Services provided by the Service Provider constitute digital services as defined by the provisions of the Consumer Rights Act, the provisions of sections 8.2–8.9 below apply to them.

8.2 If the Service Provider has not provided access to a given Service in accordance with the terms described in the preceding paragraphs, the User should request that the Service Provider provide the Service properly. To do so, the User must contact the Service Provider via email using the contact information provided in Section 13.4 of these Terms and Conditions. Access to the Service in question will be granted immediately upon the Service Provider’s receipt and verification of the request referred to in this paragraph. In particularly complex cases, the deadline for granting access to the Service may be extended, but in each instance for no longer than 14 (fourteen) days. The Service Provider shall notify the User of such an extension and specify the reason for the extension via email or in writing—depending on the channel through which the Service Provider received the User’s request.

8.3 The Service Provider ensures that the Service is provided in the latest version available at the time access to the Service is granted.

8.4 Detailed information regarding any updates is provided in Appendix 2 to these Terms and Conditions.

8.5 The Service Provider ensures the availability of technical support for matters related to the provision of the Service. To obtain technical support, please contact the Service Provider using the contact information provided in Section 13.4 of the Terms of Service.

8.6 In the event that a particular Service is unavailable or malfunctions, the User agrees to cooperate with the Service Provider to determine whether the unavailability or malfunction of that Service stems from characteristics of the User’s digital environment (e.g., the properties of the electronic device the User is using or the network connection).

8.7 A User who has requested that the Service Provider provide access to the Service in accordance with Section 8.2 above has the right to withdraw from the contract for the provision of that Service if the Service Provider has not fulfilled the User’s request immediately or within an additional period of 14 days. The relevant provisions of the Terms of Service regarding withdrawal from a contract shall apply accordingly to the withdrawal from the aforementioned contract.

8.8 The User also has the right to withdraw from the aforementioned agreement without first requesting that the Service Provider properly provide the Service if:

8.9 The Service Provider has stated, or it is evident from the circumstances, that it will not provide the User with the Service in question, or

8.10 The Service Provider has failed to provide the Service within the timeframe specified in Section 8.2 above, and the availability of that Service within that timeframe was of material importance to the User.

8.11 In all other respects, the relevant provisions of the Terms and Conditions regarding withdrawal from the contract shall apply accordingly.


9. COMPLAINT PROCEDURE

9.1 In the event of objections regarding the operation of the Website/Experis Website or individual Services, the User may file a complaint by sending an email to: [email protected].

9.2 In the case of a complaint regarding a specific Service that includes a request to bring that Service into compliance with the contract (i.e., a request to provide the Service or to remedy defects that prevent or limit the use of that Service), the Service Provider may refuse to address the complaint if:

9.2.1 bringing the Service into compliance with the contract is not possible on the part of the Service Provider, and the Service Provider has informed the User of this circumstance in response to the complaint, or

9.2.2 bringing the Service into compliance with the contract in accordance with the User’s request would entail excessive costs for the Service Provider, and the Service Provider has informed the User of this circumstance in response to the complaint.

9.3 The User has the right to withdraw from the contract for the provision of a given Service in the following cases:

9.3.1 The Service Provider has informed the User that bringing the Service into compliance with the contract is impossible or would entail excessive costs for the Service Provider, in accordance with Section 9.2 above,

9.3.2 The Service Provider has accepted the User’s complaint but has not brought the Service into compliance with the contract within 14 days or 30 days (in the event of an extension of the deadline in accordance with Section 9.6 below) from the date the User filed the complaint,

9.3.3 The Service Provider attempted to bring the Service into compliance with the contract but nevertheless failed to provide the Service or to remedy the defects preventing or limiting the use of that Service (i.e., the Service in question remains non-compliant with the contract),

9.3.4 the non-conformity with the contract is so significant that it justifies withdrawal from the contract for the provision of the Service in question without first filing a complaint with the Service Provider in accordance with the procedures described in Section 9.3.1. – 9.3.3. above and the Terms of Service (a complaint regarding the provision of the Service or the rectification of defects preventing or limiting the use of that Service),

9.3.5 The Service Provider has informed the User that it will not bring the Service into compliance with the contract within the timeframes specified in sections 8.7 and 8.8.2 or without causing undue inconvenience to the Participant.

9.4 In the cases referred to in Section 9.3 above, it is sufficient to send a notice of withdrawal from the contract to the Service Provider.

9.5 All complaints, including those related to the provision of electronic services, are addressed immediately, within no more than 14 calendar days from the date the complaint was filed. The complainant receives a response via email sent to the email address from which the complaint was sent.

9.6 If the User’s complaint regarding a given Service, as referred to in Section 9.2 above, is upheld, the Service Provider shall bring the Service into compliance with the contract within 14 days from the date the complaint was submitted to the Service Provider. In particularly complex cases, this period may be extended, but not beyond 30 (thirty) days.

9.7 At http://ec.europa.eu/consumers/odr, the User may use the EU online platform (ODR platform) to submit a dispute with the Service Provider for resolution via electronic means. The ODR platform is a multilingual, interactive website designed to serve Users (consumers) residing in the European Union and businesses based in the European Union seeking out-of-court resolution of disputes arising from an online sales contract or service contract concluded between them.


10. PROCESSING OF PERSONAL DATA

10.1 The personal data of Users utilizing the services available through the Website is processed in accordance with the principles described in the Privacy Policy of the Website/Experis Website.

11. AMENDMENTS TO THE TERMS OF SERVICE

11.1 The Service Provider is entitled to unilaterally amend these Terms and Conditions to the extent not individually agreed upon with the User for valid reasons. A valid reason is deemed to be, in particular, the occurrence of one of the following circumstances:

11.1.1 a change in the laws generally applicable in the Republic of Poland to the extent that such a change modifies the content of these Terms and Conditions or imposes on the Service Provider an obligation to make a specific modification to that content;

11.1.2 the issuance by public administrative authorities—including, in particular, the President of the Office of Competition and Consumer Protection—of decisions, recommendations, directives, obligations, or acts of a similar nature, to the extent that such administrative acts modify the content of the Terms and Conditions or impose on the Service Provider an obligation to make a specific modification to that content;

11.1.3 the Service Provider’s introduction of new features to the Website / Experis Website or the Application, or modification of their existing scope—in this case, an amendment to the Terms and Conditions is permitted to the extent that it relates to such new features and changes to existing ones;

11.1.4 a change in the Service Provider’s rules for processing personal data—in this case, a change to the Terms and Conditions is permitted to the extent that it relates to such changes in processing;

11.1.5 the Service Provider’s introduction of new or modification of existing IT systems—in this case, an amendment to the Terms and Conditions is permitted to the extent that is objectively necessary and directly related to the introduction or modification of the aforementioned IT systems;

11.1.6 the emergence of judicial or administrative case law indicating that contractual provisions analogous to those applied by the Service Provider may be contrary to the law, in particular consumer protection law in this case, an amendment to the content of the existing agreement shall be permissible provided that, upon a comprehensive review of the circumstances of the case, it can be objectively determined that, from the perspective of the average User who is a Consumer or a Consumer-Entrepreneur, the proposed amendment is to their advantage;

11.2 The Terms and Conditions require supplementation, clarification, or modification due to the provisions of law generally applicable in the Republic of Poland or to ensure greater transparency of their provisions for consumers – in this case, an amendment to the Terms and Conditions is permissible to the extent necessary to bring them into compliance with the law or to ensure greater clarity of their provisions.

11.3 The Service Provider shall inform the User, through a publication on the Website/Experis Website, of at least the following:

11.3.1 the content of the planned amendment to the Terms and Conditions;

11.3.2 the effective date of the amendment;

11.3.3 the consolidated text of the Terms and Conditions following the amendments.

11.4 An amendment to the Terms and Conditions does not apply to service agreements entered into prior to the effective date of the amendment. For such agreements, the provisions of the Terms and Conditions in effect on the date the User expressed their intent to enter into such a service agreement shall apply. Amendments to the Terms and Conditions intended to apply to the User require the User’s acceptance upon their first login to the Candidate Account following the amendment. If the User does not accept the new provisions, they have the option to withdraw from the concluded agreement and delete their Candidate Account in accordance with the provisions of the Terms and Conditions.



12. WITHDRAWAL FROM THE AGREEMENT

12.1 A Consumer or a Consumer-Entrepreneur who has entered into a contract with the Service Provider for the provision of a given Service may withdraw from the contract within 14 days of its conclusion without providing a reason and without incurring any costs.

12.2 The period for withdrawing from the contract for the provision of services begins on the day the contract was concluded.

12.3 A Consumer or a Consumer-Entrepreneur may withdraw from a given contract by submitting a notice of withdrawal to the Service Provider. To meet the deadline, it is sufficient to send the notice before the deadline expires.

12.4 A notice of withdrawal from the contract may be submitted using the form provided in Appendix 1 to these Terms and Conditions, via[email protected] , or in writing to the mailing address of the Service Provider’s registered office. If the withdrawal from the contract is revoked, the data may continue to be processed to handle the complaint process and address any potential claims. This data will be retained until the statute of limitations for such claims expires.

12.5 The Service Provider shall immediately send the Consumer or the Consumer-Entrepreneur a confirmation of receipt of the notice of withdrawal from the relevant contract via email.



13. FINAL PROVISIONS

13.1 These Terms and Conditions take effect on 2nd of August 2026.

13.2 In matters not covered by these Terms and Conditions, the relevant provisions of law shall apply. For the avoidance of doubt, it is understood that none of the provisions of these Terms and Conditions limits the rights of Users to which they are entitled under the laws in force in the territory of the Republic of Poland. If a provision of this nature is found to exist, the provisions of applicable law shall apply without exception.

13.3 Disputes arising from these Terms and Conditions that cannot be resolved amicably between Users and the Service Provider shall be settled by the competent common court.

13.4 The Service Provider may be contacted via:

13.4.1 by regular mail at the following address: ul. Prosta 68, 00-838 Warsaw;

13.4.2 via email at: [...][email protected]

13.4.3 by phone at 22 5040715.



Appendix No. 1 – Model Contract Withdrawal Form

(This form should be completed and returned only if you wish to withdraw from the contract)

Addressee: ManpowerGroup Sp. z o.o., MP Transactions Sp. z o.o., MP Services Sp. z o.o., ManpowerGroup Solutions Sp. z o.o., MP Actions Sp. z o.o., with its registered office at ul. Prosta 68 in Warsaw, and MP Management Sp. z o.o., with its registered office at ul. Kopcińskiego 79; 90-033 in Łódź.

Email address: [email protected]

I hereby give notice of my withdrawal from the contract for the provision of the following service:

……………………………………………………………………………………………………………… …………………………………………………………………………………………………………………

Date of contract conclusion: …………………………………………………………………

First and last name of the Consumer / Consumer-Entrepreneur: ……………………….………

Email address of the Consumer / Consumer-Entrepreneur: ….……………………………………

Address of the Consumer / Consumer-Entrepreneur: ….……………………………………

Signature (only if the form is submitted in paper form): ……..…………………………

Date: ……………………………





Appendix No. 2 – Additional Provisions Regarding Updates

1. The Service Provider ensures that the Service is provided each time in the latest version available at the time access to the Service is granted. During the period of access to the Service, if the Service Provider performs updates to the Service that are necessary to maintain the Service’s compliance with these Terms of Service and to ensure an appropriate level of security, the Service Provider inform the User about the available update and the potential consequences of not installing it via information posted on www.manpower.pl or www.experis.pl

2. To install the update correctly, the User should follow the Service Provider’s guidelines containing information about the update.

3. The Service Provider recommends installing updates immediately after they become available. In any case, the User must install the update no later than 14 days from the time of notification of its availability, in accordance with Section 1 above. The Service Provider shall not be liable for any malfunction of the Service resulting solely from the failure to install the update in the following cases:

3.1 The User, despite being informed of the available update and the consequences of not installing it, failed to install it within the timeframe specified above;

3.2 The User did not follow the instructions for the correct installation of the update referred to in Section 2 above and, as a result, failed to install or incorrectly installed the update.

4. The User should install operating system updates in accordance with the recommendations of the manufacturer of their electronic device and the operating system manufacturer. Failure to update the operating system or the Service may result in a reduction in security.