Agencja zatrudnienia – nr certyfikatu 412
Publikacje
Firma
23 grudnia 2025
IT – technologie i kompetencje, które zmieniły branżę i wyznaczają kierunek na nowy rok
IT Support (M/K)
Reference Number: 29471
Posted: 29 września 2026- Form of employment: Praca stała
- Apply by: 29 października 2026
Functieomschrijving
For our client we are looking for a person for the position of IT Support (M/K).
Job Tasks:
Requirements:
Must Have:
The offer applies to permanent work.
Job Tasks:
- Provide IT support to end users, both remotely and on-site when needed
- Resolve and manage IT incidents and service requests in ServiceNow, ensuring all interactions are properly recorded
- Work with internal IT teams and external vendors to resolve technical issues
- Monitor support tickets, keep users informed, and ensure issues are resolved within agreed service levels
- Help users utilize the ServiceNow portal for logging incidents and requesting IT services
- Record business requirements in ServiceNow and assist with implementing approved IT solutions
- Create and maintain user guides and knowledge base articles
- Support day-to-day IT activities, including software troubleshooting and hardware setup
- Configure, deploy, and support laptops, mobile devices, and IT accessories in line with company standards
- Support employee onboarding and offboarding by preparing and issuing IT equipment
- Maintain user accounts, devices, and IT asset records in Active Directory, Intune, and ServiceNow
- Assist with IT setup and decommissioning activities at offices and construction sites, including occasional travel
- Participate in IT projects, initiatives, and team meetings
- Deliver excellent customer service and maintain high support standards
Requirements:
Must Have:
- 4-5 years of experience in IT support or a similar role
- Ability to prioritize tasks and effectively manage multiple issues
- Fluent spoken and written English
- Strong teamwork and collaboration skills
- Excellent customer service and communication skills
- Strong attention to detail
- Proactive problem-solving skills and the ability to work independently
- Availability and responsiveness to support both office-based and remote users
- Willingness to travel occasionally when required
- Knowledge of additional languages such as German, French, or Spanish
- Experience with ticketing systems, remote support tools, Windows 11, Microsoft 365, and Active Directory
- IT certifications such as ITIL or CompTIA
- Employment contract
- Hybrid working model
- Private Medical Care
- MultiSport Card
- Life Insurance
- Annual Bonus
- Employee Social Benefits Fund (ZFŚS)
- Free psychological support and access to a professional employee wellbeing program.
- Learning & Development Support (Higher education programs, professional training and certifications
- Employee Referral Program
The offer applies to permanent work.
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Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.
jefferson Wells is Norway's largest consulting & recruitment company with over 800 consultants. We offer recruitment of managers and highly qualified consultants with expertise in IT. Among our customers, you will find over 90 percent of Norway's largest listed companies. Experis is part of ManpowerGroup and has been named one of the world's most ethical companies.
